Shipping policy

Last Updated: 11-05-2025

1. Shipping Coverage
We currently ship across India and select international destinations. Shipping charges and timelines vary by location.

2. Processing Time
Orders are processed within 2–4 business days after payment confirmation.

3. Delivery Timelines

  • Metro Cities (India): 3–5 business days

  • Other Locations (India): 5–8 business days

  • International Orders: 10–15 business days (subject to customs clearance)

4. Tracking
Once your order is shipped, you will receive an email/SMS with a tracking link.

5. Delays
While we aim to deliver within the estimated timelines, delays may occur due to unforeseen circumstances like weather, strikes, or customs checks.

6. Damaged Shipments
If your package arrives damaged, please take photos and contact us within 48 hours at tj@higns.com.